Welcome to the ERP ticketing System

In order to better serve you and achieve the best communication, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid Raffles email address is required to submit a ticket.

Here is the communication email on eticketing.
Launch Announcement Details

and here are the manuals. Please download it for your references.
Sign up Manuals.pdf
Create Ticket Manuals.pdf
How to Respond to a Ticket New !
How to Reopen a Ticket New !